Where should I begin with my business banking nightmare at Chase?!  I just cried over them I was so frustrated and violated!  After fees on my business checking that made no sense (for inactivity – nowhere in their documentation does it state this as a concern), I closed the account, moving funds to the savings until I could transfer to another institution.  Today I noticed a fee on the savings.  When I called about it, I was told I needed a minimum balance.  When I asked what that was, they put me on hold for a while (they don’t know??) and came back with $10k.  Agggghhh!!!   They even said it says in “their notes” that I was informed.  It doesn’t say that in MY notes!!!

They stated that the only place this is stated is in their employee info.  Customers aren’t privy to this information??!  I already have a BBB report started from the checking issue and now I am to contact the CEO’s office.  I already know how that will go.  This is so sad for anyone struggling to start their own business in these economic times.  You would think the government would be doing everything they could to encourage banks to be good to their small business customers!  I wanted to pass on this caveat to anyone starting a business and looking for a bank, don’t consider Chase!